September 27, 2023
Dear Nook Community,
First and foremost, we want to extend our heartfelt gratitude to each and every one of you. Your trust and support have been the cornerstone of our journey, and we are proud to have been a part of your financial lives, helping couples share expenses and save together.
As we continue to grow and evolve, our primary goal remains the same: to provide you with the best possible experience and tools to manage your shared finances seamlessly. To ensure that we can continue to offer top-notch features, support, and security, we've made the decision to introduce a monthly subscription fee.
Starting 1st October, Nook will transition to a subscription model at S$ 6.99 / month per couple, which will be automatically deducted from your shared balance.
All existing users who joined us with the S$4.99 card fee will receive 2 weeks of free access to the subscription and will be billed starting 15th October.
Here's what you need to know:
Value for Money: Our subscription fee is designed to offer you continuous access to all the features you love, plus exciting new ones we have in the pipeline such as:
1% Cashback on dining, travel bookings and other merchant partners
Analytics on spending
PayNow QR payments
Apple/Google Pay (coming in Q4)
We're a unique solution designed for couples. We don't sell your data, advertisements or high-interest credit products. We believe in the value we provide, and we're confident that the fee will be a worthy investment in your combined financial well-being.
Grandfathered In: As a token of our appreciation for your early support, all existing users who joined us with the S$4.99 card fee will receive 2 weeks of free access to the subscription (billing will start 15th October).
Continuous Improvement: This change will allow us to reinvest in the app, bringing you even more features, better security, and an overall enhanced user experience.
Transparency and Support: We understand that changes can be daunting. Our team is here to answer any questions or concerns you might have. Feel free to reach out to us at email@example.com
We embarked on this journey with a vision to simplify shared finances for couples and families, and with your continued support, we are excited about the road ahead. Thank you for being a part of our story, and we look forward to many more chapters together.
If you wish to deactivate your account, please withdraw your money from your balance and logout of the app. We will automatically cancel your account and card if there is no balance in your account on the day of subscription start.
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