Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
What is Nook?
Nook is a financial technology company that wants to help couples manage their joint expenses in a better way.
We are creating the joint account for
modern couples - offering the convenience of combining finances without the hassles of opening a traditional joint account or compromising on independence.
Are there any fees associated with my Nook account?
Just pay S$4.99 for your Nook card and that's it.
No monthly account fee.
No minimum balance fee.
No overdraft fee.
What are Vaults?
Vaults are like saving pots for you and your partner to reach your financial goals. Thiscould be for a vacation, a car, home renovation, an appliance or any purchase at all!
You can set up recurring transfers from
your Nook wallet into your Vaults and earn rewards for saving up to your goals.
Will I earn interest on my Nook
account or Vaults?
No, as of today Nook does not provide
interest bearing accounts.
What is Nook?
Nook is a financial technology company that wants to help couples manage their joint expenses in a better way.
We are creating the joint account for
modern couples - offering the convenience of combining finances without the hassles of opening a traditional joint account or compromising on independence.
Are there any fees associated with my Nook account?
Just pay S$4.99 for your Nook card and that's it.
No monthly account fee.
No minimum balance fee.
No overdraft fee.
What are Vaults?
Vaults are like saving pots for you and your partner to reach your financial goals. Thiscould be for a vacation, a car, home renovation, an appliance or any purchase at all!
You can set up recurring transfers from your Nook wallet into your Vaults and earn rewards for saving up to your goals.
Will I earn interest on my Nook
account or Vaults?
No, as of today Nook does not provide interest bearing accounts.
What is Nook?
Nook is a financial technology company that wants to help couples manage their joint expenses in a better way.
We are creating the joint account for
modern couples - offering the convenience of combining finances without the hassles of opening a traditional joint account or compromising on independence.
Are there any fees associated with my Nook account?
Just pay S$4.99 for your Nook card and that's it.
No monthly account fee.
No minimum balance fee.
No overdraft fee.
What are Vaults?
Vaults are like saving pots for you and your partner to reach your financial goals. Thiscould be for a vacation, a car, home renovation, an appliance or any purchase at all!
You can set up recurring transfers from
your Nook wallet into your Vaults and earn rewards for saving up to your goals.
Will I earn interest on my Nook
account or Vaults?
No, as of today Nook does not provide
interest bearing accounts.
Is Nook a bank?
No, Nook is not a bank. We are a financial technology company bridging the gap between technology and banking for couples.
How does Nook split expenses?
When you and your partner sign up with Nook, you each get a prepaid card. When you use either one of your Nook prepaid cards to pay for a shared expense, eg. dinner, rent or any other purchase, we’ll split the expense between you and your partner’s Nook balance based on your set Split Ratio.
No more hassles of sending money back and forth, keeping tabs or taking turns to pay.
Can my partner see Vaults I create?
Yes, Vaults are designed to save towards common goals.
What happens if my partner and I break up?
We know life happens. If you and your
partner break up, you can delink your Nook account from theirs. Your money will still be with you because you and your partner have individual balances with Nook.
Is Nook a bank?
No, Nook is not a bank. We are a financial technology company bridging the gap between technology and banking for couples.
How does Nook split expenses?
When you and your partner sign up with Nook, you each get a prepaid card. When you use either one of your Nook prepaid cards to pay for a shared expense, eg. dinner, rent or any other purchase, we’ll split the expense between you and your partner’s Nook balance based on your set Split Ratio.
No more hassles of sending money back and forth, keeping tabs or taking turns to pay.
Can my partner see Vaults I create?
Yes, Vaults are designed to save towards common goals.
What happens if my partner and I break up?
We know life happens. If you and your partner break up, you can delink your Nook account from theirs. Your money will still be with you because you and your partner have individual balances with Nook.
Is Nook a bank?
No, Nook is not a bank. We are a financial technology company bridging the gap between technology and banking for couples.
How does Nook split expenses?
When you and your partner sign up with Nook, you each get a prepaid card. When you use either one of your Nook prepaid cards to pay for a shared expense, eg. dinner, rent or any other purchase, we’ll split the expense between you and your partner’s Nook balance based on your set Split Ratio.
No more hassles of sending money back and forth, keeping tabs or taking turns to pay.
Can my partner see Vaults I create?
Yes, Vaults are designed to save towards common goals.
What happens if my partner and I break up?
We know life happens. If you and your
partner break up, you can delink your Nook account from theirs. Your money will still be with you because you and your partner have individual balances with Nook.
Is my money safe with Nook?
Yes, you and your partner’s money is held in MAS-licensed banks.
Can my partner see all my spends with my Nook card?
Yes, Nook is designed to be used with your partner for your shared expenses.
Can I change the split ratio?
Yes, you can change the split ratio anytime you like. You can even change the split ratio of a spend you’ve already made and we’ll adjust your and your partner’s balance.
How do I transfer money in and out of my Nook account?
You can transfer money into your Nook wallet via any bank account or PayNow.
When you withdraw money out of your Nook wallet, it will instantly be credited to your linked bank account.
Is my money safe with Nook?
Yes, you and your partner’s money is held in MAS-licensed banks.
Can my partner see all my spends with my Nook card?
Yes, Nook is designed to be used with your partner for your shared expenses.
Can I change the split ratio?
Yes, you can change the split ratio anytime you like. You can even change the split ratio of a spend you’ve already made and we’ll adjust your and your partner’s balance.
How do I transfer money in and out of my Nook account?
You can transfer money into your Nook wallet via any bank account or PayNow.
When you withdraw money out of your Nook wallet, it will instantly be credited to your linked bank account.
Is my money safe with Nook?
Yes, you and your partner’s money is held in MAS-licensed banks.
Can my partner see all my spends with my Nook card?
Yes, Nook is designed to be used with your partner for your shared expenses.
Can I change the split ratio?
Yes, you can change the split ratio anytime you like. You can even change the split ratio of a spend you’ve already made and we’ll adjust your and your partner’s balance.
How do I transfer money in and out of my Nook account?
You can transfer money into your Nook wallet via any bank account or PayNow.
When you withdraw money out of your Nook wallet, it will instantly be credited to your linked bank account.
Master money, together
© Nook Technologies Pte. Ltd.
Master money, together
© Nook Technologies Pte. Ltd.
Master money, together
© Nook Technologies Pte. Ltd.